Frequently Asked Questions?
Can Rio handle exceptions?
Yes, the solution is designed to identify exceptions and highlight missing or incorrect information, such as missing vendor names or mandatory fields. It enables AP specialists to manually intervene, make corrections, and train the system for future similar cases.
How long does it take to process an invoice?
Under normal circumstances, invoices can move from receipt to posting within minutes, provided there are no issues. If manual intervention is required, processing time depends on the resolution of flagged errors.
What happens if the system cannot identify a vendor or field?
When the system encounters missing or unclear data, it prompts the user to provide the necessary details. Once updated, the system learns from the input, ensuring smoother processing for similar invoices in the future.
Is this solution adaptable to different formats or languages?
Yes, the solution can process invoices in various layouts, formats, and even multiple languages, extracting and translating information as needed.
Can the system handle recurring errors or exceptions?
The system allows for user-driven customization and configuration to resolve recurring exceptions. By onboarding new patterns or vendors, it ensures that similar issues do not arise in the future.
How secure is the system?
The solution integrates with existing enterprise-grade platforms like SAP, ensuring that all data is processed securely and complies with organizational standards.
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